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SPANISH TECH SUPPORT ENGINEER

Location:

West Midlands

Salary:

£41,000

Contract:

Role Summary:

Are you ready to join a dynamic and innovative home lift company on the cutting edge of accessibility solutions? If you have a passion for technology and the ability to communicate in Spanish, we have an exciting opportunity for you. We are seeking a talented and enthusiastic individual to join the team as a Technical Support Engineer.

Responsibilities:

  • Your primary responsibility will be delivering technical support to Spanish speaking customers across the UK and internationally

  • You will cover all facets of installation, servicing, and maintenance across the whole product range.

  • When technical support cannot be provided remotely you will be required to travel internationally to provide hands on assistance and additional training.

The Candidate:

  • A strong and verifiable track record in similar international technical support roles is essential.

  • Fluency in both Spanish and English is a prerequisite for this position.

  • Possession of a relevant technical qualification, at a minimum SVQ/NVQ Level 3 in Mechanical or Electrical Engineering.

  • Proficiency in technical knowledge, effective problem-solving, and analytical capabilities should be demonstrable.

  • Effective interpersonal and communication skills, combined with a genuine commitment to customer satisfaction, are highly valued.

  • Ideally, candidates should be located in the West Midlands.

  • Proficiency in the use of IT, including Microsoft Office applications (Word, Excel, PowerPoint), is expected.

  • A valid passport and the ability to travel internationally without restrictions are required.

The Offer:

  • A competitive annual of up to £41k per annum.

  • Company Bonus Scheme.

  • Enjoy the convenience of a fully expensed company vehicle.

  • A generous package of 25 days of annual leave, including statutory holidays, with the added perk of an extra day off to celebrate your birthday.

  • Life Assurance coverage.

  • Opportunities for pension benefits.

  • Access to our Cash Back Health Scheme.

  • Cycle to Work Scheme to promote a healthier lifestyle.

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