Role Summary:

Are you ready to join a dynamic and innovative home lift company on the cutting edge of accessibility solutions? If you have a passion for technology and the ability to communicate in Spanish, we have an exciting opportunity for you. We are seeking a talented and enthusiastic individual to join the team as a Technical Support Engineer.

Your primary responsibility will be delivering technical support to Spanish speaking customers across the UK and internationally
You will cover all facets of installation, servicing, and maintenance across the whole product range.
When technical support cannot be provided remotely you will be required to travel internationally to provide hands on assistance and additional training.

A strong and verifiable track record in similar international technical support roles is essential.
Fluency in both Spanish and English is a prerequisite for this position.
Possession of a relevant technical qualification, at a minimum SVQ/NVQ Level 3 in Mechanical or Electrical Engineering.
Proficiency in technical knowledge, effective problem-solving, and analytical capabilities should be demonstrable.
Effective interpersonal and communication skills, combined with a genuine commitment to customer satisfaction, are highly valued.
Ideally, candidates should be located in the West Midlands.
Proficiency in the use of IT, including Microsoft Office applications (Word, Excel, PowerPoint), is expected.
A valid passport and the ability to travel internationally without restrictions are required.

A competitive annual of up to £41k per annum.
Company Bonus Scheme.
Enjoy the convenience of a fully expensed company vehicle.
A generous package of 25 days of annual leave, including statutory holidays, with the added perk of an extra day off to celebrate your birthday.
Life Assurance coverage.
Opportunities for pension benefits.
Access to our Cash Back Health Scheme.
Cycle to Work Scheme to promote a healthier lifestyle.

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