Role Summary:

Are you passionate about cultivating connections with businesses to establish enduring partnerships? If you are, our client, an online comparison site, is seeking a Business Development Executive to become part of their Partner Support Team. The chosen candidate will collaborate closely with the current Support Team and will be responsible for playing a key role in expanding our network of trusted partners, contributing to its ongoing growth.

Conduct inbound and outbound calls with our network of partners.
Cultivate and sustain robust, enduring, positive, and financially rewarding partner relationships to drive company growth.
Provide timely and professional email responses.
Utilise the in-house customised CRM to oversee customer accounts.
Address consumer and partner complaints as needed.
Handle order and payment processing tasks.
Collaborate with various departments within the organisation.
Serve as the primary point of contact for our partners, demonstrating a positive attitude and a commitment to resolving customer issues.

A minimum of 2 years of experience in sales and customer service is required, with a focus on B2B customer interactions and account management.
Comfortably engage with partners via phone, including the ability to upsell new features and services.
Proficient in email communication, utilising Outlook for daily correspondence, including template usage and composing free-form emails.
Strong communication skills and an outgoing, friendly demeanour, reflecting genuine enthusiasm for the company and its offerings.
Demonstrated resilience, self-motivation, and a goal-oriented mindset, capable of adapting to a dynamic, fast-paced environment.
Thrives in a team-oriented setting, actively contributing to teammates' growth and readily sharing ideas and contributions across the organisation.

Salary up to £26,000
Annual pay rises
Free Bupa Healthcare
Free Bupa Dental plan
Flexitime with no core hours and no weekends!
2 monthly WFH days to take as you wish
20 days annual leave plus your bank holidays
Extra time off for the Christmas shut down so you can spend time with your friends and family (e.g., 7 extra days in 2022)
An additional day off for your birthday and work anniversary
Paid sick leave
Company pension with 5% contribution
Free on-site or city centre parking
Employee perk scheme through Heka
£500 annual training budget for personal development
Employee of month with prizes
Deliveroo Fridays
Team social events
Long term service benefits - extra annual leave
No dress code - but don’t do pyjamas!
Enhanced paid maternity leave
Employee referral scheme - earn up to £1000 to help place a new role

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