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FIELD SERVICE ENGINEER

Location:

Surrey

Salary:

£21,500 - £23,000

Contract:

Full-time

Role Summary:

We have a great opportunity for a Field Service Engineer to join an existing field service team to cover Surrey and the surrounding area.

If you are a well organised, technically minded individual experienced in mechanical engineering, this could be the role for you.

Don't worry if you haven't got field experience, as long as you have a great mechanical aptitude, we would love to hear from you, as training will be provided.

Responsibilities:

  • To install and service mobility products in a customer focused and time efficient manner.

  • To identify, analyse and repair product failures

  • To provide technical training and basic user functionality training to the customer base where required (ensure user training is undertaken on installation)

  • Provide technical training on all product related issues to customers, staff and our Trade Partners

  • Cover for holiday/ absences by taking part in out-of-hours technical support telephone contact line (if required)

  • Cover a 24/7 365 on-call rota, including Bank Holidays

The Candidate:

  • Mechanical and electrical knowledge

  • Experience and knowledge of diagnostic techniques

  • Time management skills in planning a day effectively

  • Flexible attitude

  • Passionate about delivering great customer service

  • Compassionate and personable manner

The Offer:

This role comes with a competitive salary of £21,500 - £23,000 (with a very achievable OTE of £38K - £40K) plus excellent benefits


Pay Breakdown


On call payments when on rota £155 pw

£15 Weekdays

£35 Saturdays

£45 Sundays


All overtime is paid at time and a half and double time.

Engineers skill matrix – The quicker you can learn to install and work on a full portfolio of lifts, an earning of £24,500 base can be made.


39 hours pw contracted with 25 days annual leave and all bank holidays off unless on call and then day would be paid back in luie.


Average earnings of engineers are £38,00 - £40,000


Benefits

  • Works van can be used for personal use

  • Fuel card

  • Screwfix card

  • Tools

  • Phone and tablet

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